In the dynamic and competitive world of business, understanding market potential is crucial for strategic planning and growth. One of the key metrics in market analysis is the Serviceable Obtainable Market (SOM). This article delves into what SOM is, how it differs from other market metrics, its importance, methods of calculation, and its applications in business strategy.
The Serviceable Obtainable Market (SOM) is an estimate of the portion of revenue within a specific product segment that a company can realistically capture. It is derived from the Serviceable Available Market (SAM) and takes into account the company’s current market share, competition, resources, and sales capabilities. SOM provides a realistic target for what a business can achieve within a given market.
To fully grasp the concept of SOM, it is essential to differentiate it from two related market metrics: Total Addressable Market (TAM) and Serviceable Available Market (SAM).
Understanding and accurately defining your SOM is vital for several reasons:
SOM provides a realistic basis for strategic planning, allowing businesses to set achievable goals and allocate resources effectively. It helps identify which segments of the market are worth targeting based on current capabilities and competitive advantage.
For startups and growing businesses, SOM is crucial for attracting investors. Investors look for realistic market opportunities that a business can capture in the near term, making SOM a key factor in funding decisions and business valuations.
Knowing your SOM helps in crafting targeted marketing and sales strategies. By understanding which parts of the market are obtainable, businesses can tailor their messaging, distribution channels, and sales efforts to maximize impact and conversion rates.
SOM helps businesses allocate their resources efficiently. By focusing on the most obtainable parts of the market, companies can ensure that their efforts and investments yield the highest returns.
Calculating SOM involves several steps, each requiring a thorough understanding of the market and the business's capabilities. Here’s a step-by-step guide:
Start by estimating the TAM for your product or service. This involves identifying the total market demand if there were no constraints on your ability to serve the entire market. Use industry reports, market research, and data analysis to determine the TAM.
From the TAM, determine the SAM by identifying the segments of the market that your business can realistically target and serve with its current products, services, resources, and capabilities.
Evaluate your current market share within the SAM and analyze the competitive landscape. Identify key competitors, their market positions, and their strengths and weaknesses relative to your business.
Based on the analysis of market share and competition, estimate the portion of the SAM that your business can realistically capture. This involves considering factors like sales capabilities, marketing reach, brand strength, and competitive differentiation.
Assume a company sells a specialized software solution for the healthcare industry. The TAM for healthcare software in the U.S. is estimated to be $10 billion. The company targets mid-sized hospitals in urban areas, which account for 30% of the total market, making the SAM $3 billion. The company estimates it can realistically capture 10% of the SAM, resulting in an SOM of:
SOM=SAMĂ—Market Share EstimateSOM=SAMĂ—Market Share Estimate SOM=$3 billionĂ—0.10SOM=$3 billionĂ—0.10 SOM=$300 millionSOM=$300 million
When entering a new market, understanding the SOM helps businesses assess whether the market is large enough to justify the investment. It ensures that companies are targeting segments where they can realistically compete and grow.
SOM analysis can inform product development strategies by identifying unmet needs within obtainable market segments. This allows businesses to tailor their products or services to better meet the demands of their target audience.
By analyzing the SOM, businesses can gain insights into the competitive landscape within specific market segments. This helps in identifying areas where competition is less intense and where there are opportunities for differentiation and market penetration.
For businesses looking to expand, SOM provides a roadmap for identifying new opportunities within existing markets or in new geographic regions. It helps in prioritizing expansion efforts based on the potential market size and serviceability.
Tracking performance against the SOM allows businesses to measure how effectively they are capturing their target market. This can provide valuable feedback for refining strategies and improving market penetration over time.
While SOM is a valuable metric, it can be challenging to define accurately due to several factors:
Accurate market data is crucial for estimating TAM and segmenting the market. In some industries, reliable data may be scarce or difficult to obtain, making it challenging to calculate SOM precisely.
Market conditions are dynamic and can change rapidly due to technological advancements, regulatory changes, or economic shifts. These changes can impact the serviceability of certain market segments, requiring continuous monitoring and adjustment of SOM estimates.
The presence and actions of competitors can significantly influence the serviceability of a market segment. Understanding and anticipating competitive moves is essential for accurately defining and adjusting the SOM.
Accurately assessing your own capabilities and limitations is crucial for realistic SOM estimation. Overestimating your ability to serve certain segments can lead to missed targets and wasted resources.
In conclusion, the Serviceable Obtainable Market (SOM) is a critical metric for businesses aiming to make informed strategic decisions. By providing a realistic view of the market that a business can effectively capture, SOM helps in strategic planning, investment decisions, marketing strategy, and resource allocation. While calculating SOM involves challenges, it is an invaluable tool for driving business growth and achieving competitive advantage.
‍
A talk track is a tool used by sales professionals during meetings with potential customers, providing a roadmap for conversations, answering questions, and handling objections.
Discover what Account-Based Sales Development (ABSD) is and how it focuses on personalized outreach to strategically important accounts. Learn about its benefits, key components, and best practices for successful implementation
User Experience (UX) is the overall feeling and satisfaction a user has when using a product, system, or service, encompassing a wide range of aspects such as usability, content relevance, and ease of navigation.
Predictive analytics is a method that utilizes statistics, modeling techniques, and data analysis to forecast future outcomes based on current and historical data patterns.
The Logistics Performance Index (LPI) is an interactive benchmarking tool designed to help countries identify challenges and opportunities in their trade logistics performance and determine ways to improve.
Fulfillment logistics refers to the entire process of receiving, processing, and delivering orders to customers, including managing returns.
Business-to-business (B2B) refers to transactions between businesses, such as those between a manufacturer and wholesaler or a wholesaler and retailer, rather than between a company and individual consumer.
Discover what Account-Based Marketing (ABM) software is and how it supports the implementation of ABM strategies. Learn about its benefits, key features, and best practices for using ABM software
Intent data is information that reveals when buyers are actively researching online for solutions, showing interest in specific products and services based on the web content they consume.
A call disposition is a concise summary of a call's outcome, using specific tags or values to log the result.
An Application Programming Interface (API) is a software interface that enables different computer programs or components to communicate with each other, serving as a bridge that offers services to other software components.
Sales operations is a function aimed at supporting and enabling frontline sales teams to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process.
Customer Lifetime Value (CLV) is a metric that represents the total worth of a customer to a business over the entire duration of their relationship.
A small to medium-sized business (SMB) is an organization that has different IT requirements and faces unique challenges compared to larger enterprises due to its size.
SPIN Selling is a sales methodology developed by Neil Rackham that focuses on asking strategic questions in a specific sequence (Situation, Problem, Implication, Need-Payoff) to uncover and develop buyer needs effectively.